Tag: AI

One of the most critical decisions technology and business leaders must make is which software solutions to build and which to buy.

Real-time sentiment analysis for voice uses AI to detect emotional cues – like tone, pitch, and pace – as conversations unfold. Unlike post-call analysis, this technology helps teams respond to emotion in the moment. In a recent proof of concept with a financial services organization, recognizing live sentiment enabled more empathetic, effective interactions. While the tech runs on AI models like STT and NLP, the impact is deeply human: better conversations, stronger connections, and smarter decisions.

As AI accelerates and software delivery gets faster, the value of a developer isn’t just in what they can build, but in whether they build the right thing. Full Product Developers go beyond technical scope to understand product goals, user needs, and the why behind every decision. It’s time to evolve our definition of developer excellence.