There’s No Such Thing As Internal Customers: Embracing Product on a Platform Team

Peter Chodakowski
When working on a platform or site reliability team, it’s easy to view internal teams as your customers. While this makes some intuitive sense, it can lead to unintended consequences that hurt the overall experience of the external customers your company actually serves.
Join us on Tuesday, June 4 where Lean TECHniques Delivery and Product Consultant Peter Chodakowski will share ideas on how platform teams can embrace a product-centric approach to drive operational excellence and encourage developer productivity – all while ensuring the real customer experience remains paramount.
Signups are closed for this event.
Check back again to view our latest happenings.
What the heck is Lean BYTES?
Lean BYTES is a short, 16-minute (get it? two bytes equal 16 bits... #nerdjokes), presentation designed to provide you with the tools you need to take your teams to the next level in an easily consumable, shareable format.
Upcoming Lean Bytes
Don't miss our most recent rants and musings on everything software and technology.
April 1, 2025 - 11:45am — 12:01pm CT
Powering Brilliance: What I’ve Learned About Leadership (So Far)

Danielle Brommer
Stepping into leadership isn’t just a career change – it’s a transformation. Join us for our next Lean BYTES on Tuesday, April 1 where Lean TECHniques’ Chief Growth Officer, Danielle Brommer, will share the hard-won lessons from her own journey from individual contributor to leader.