June 4, 2024 - 11:45am — 12:01pm CT

There’s No Such Thing As Internal Customers: Embracing Product on a Platform Team

Peter Chodakowski

Peter Chodakowski

When working on a platform or site reliability team, it’s easy to view internal teams as your customers. While this makes some intuitive sense, it can lead to unintended consequences that hurt the overall experience of the external customers your company actually serves. 

Join us on Tuesday, June 4 where Lean TECHniques Delivery and Product Consultant Peter Chodakowski will share ideas on how platform teams can embrace a product-centric approach to drive operational excellence and encourage developer productivity – all while ensuring the real customer experience remains paramount.

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