There’s No Such Thing As Internal Customers: Embracing Product on a Platform Team
Peter Chodakowski
When working on a platform or site reliability team, it’s easy to view internal teams as your customers. While this makes some intuitive sense, it can lead to unintended consequences that hurt the overall experience of the external customers your company actually serves.
Join us on Tuesday, June 4 where Lean TECHniques Delivery and Product Consultant Peter Chodakowski will share ideas on how platform teams can embrace a product-centric approach to drive operational excellence and encourage developer productivity – all while ensuring the real customer experience remains paramount.
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Lean BYTES is a short, 16-minute (get it? two bytes equal 16 bits... #nerdjokes), presentation designed to provide you with the tools you need to take your teams to the next level in an easily consumable, shareable format.
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June 3, 2025 - 11:45am — 12:01pm CT
Early Cloud Habits Creating Chaos at Scale
Brian PapaBear Gerhards
Cloud was supposed to make everything easier — and in many ways, it does. But as your environment grows into mission-critical infrastructure, it can also start to feel like the wild wild west. Teams move fast, flexibility fuels innovation, but without the right guardrails? Costs spiral. Security gaps emerge. Performance takes a hit. And often, organizations don’t realize the full impact until it’s too late.