There’s No Such Thing As Internal Customers: Embracing Product on a Platform Team
Peter Chodakowski
When working on a platform or site reliability team, it’s easy to view internal teams as your customers. While this makes some intuitive sense, it can lead to unintended consequences that hurt the overall experience of the external customers your company actually serves.
Join us on Tuesday, June 4 where Lean TECHniques Delivery and Product Consultant Peter Chodakowski will share ideas on how platform teams can embrace a product-centric approach to drive operational excellence and encourage developer productivity – all while ensuring the real customer experience remains paramount.
Signups are closed for this event.
Check back again to view our latest happenings.
What the heck is Lean BYTES?
Lean BYTES is a short, 16-minute (get it? two bytes equal 16 bits... #nerdjokes), presentation designed to provide you with the tools you need to take your teams to the next level in an easily consumable, shareable format.
Upcoming Lean Bytes
Don't miss our most recent rants and musings on everything software and technology.
October 7, 2025 - 11:45am — 12:01pm CT
Real Ways I’m Using AI to Accelerate Product Management Work
Jodi Jones
AI is showing up in nearly every tool we use, but for product managers, it’s not always clear where it actually helps versus where it just gets in the way. Join us for our next Lean BYTES where Staff Product Manager, Jodi Jones, will walk through specific ways she’s using AI to get things done faster — from drafting stories to pulling together research and stakeholder communication.