Measuring Your Organization’s Digital Maturity

In today’s rapidly evolving digital landscape, organizations need to be able to expertly leverage technology to create a learning culture, accelerate growth, and fuel innovation. 

While most companies today have started this transformation journey, it can be hard to know where you’re at and how you’re doing when you’re in the thick of it. 

It’s why we created a tool — the digital maturity snapshot — to help organizational leaders understand their current digital maturity level and identify actionable steps for improvement.

The Digital Maturity Framework

This tool leverages Lean TECHniques’ digital maturity framework. This framework highlights that organizational success today depends on strong alignment and integration between three specific domains: customer, technology and product. When these three areas are able to work together, organizations are able to enhance operational efficiency, deliver exceptional customer experiences, and drive innovation. 

How the Tool Works

The Digital Maturity Snapshot tool will take you through a series of targeted questions based on your role within your organization. These questions are crafted to assess your organization’s digital capabilities across the technical, product and customer experience domains. The tool then provides a snapshot of your organization’s digital maturity level and ideas for where you could focus next.

How This Snapshot Can Be Used

The snapshot is meant to be put into action — not just something that collects dust in your inbox. Here are three ways you can put the digital maturity snapshot to work.

As a Framework to Champion Change

Use the results as a structured framework to guide and advocate for transformative initiatives within your organization. Consider downloading this graphic as a tool to help communicate what greater digital maturity can enable for your organization.

As a Jumping Off Point For Action

Identify specific areas from the assessment where you have influence and use them as a starting point for targeted actions and strategic improvements. What would happen if you can start to show incremental progress to business outcomes in just one area? 

As a Gut Check with Colleagues

Share the results of your digital maturity snapshot with colleagues and ask them to take the assessment as well. Are your results aligned? If not, where do your perspectives differ? How can you use that to work toward alignment? 

Get Your Digital Maturity Snapshot

Are you ready to get your snapshot? Click the button below to take the five-minute assessment and see how you can start making progress today.